There are many ways focus groups are beneficial for gathering information – whether purely for data gathering, or whether you have some practical solutions to thrown around and get feedback on – before making the investment.
Focus groups give vital information to enhance employee retention and engagement. They work extremely well in conjunction with phone interviews as they allow participants to discuss and take retention concepts to the team, while phone interviews are more personal, one on one, and identify important themes.
Usually groups are up to 2 hours in length and moderated with up to 10 participants. Retention Partners’ expert moderators have significant experience in research and group facilitation and are able to draw out each participant of the group, regardless of the topic and complexity. We fit in with your logistics and schedule.
This scenario provides more useful information on how focus groups may contribute to your retention program.
Anna the HR manager at Dexion Pty Ltd received her fifth resignation that week. With employee turnover nearing 36%, Anna knew that she needed to find out why so many were leaving and what had to change – fast – to encourage current employees to stay. Retention Partners solution – two focus groups with high value employees to understand Dexion’s retention strengths, their experience of life at Dexion and how they would promote the organisation to their friends. The next step was detailed research amongst a sample of current and former employees to create the detailed set of prioritised recommendations and get more specific and confidential responses. Retention Partners then briefed HR and the Executive team and gave them a full report. The next step was for Retention Partners to provide all Dexion people managers with retention skills training and an online tool to help make their retention and engagement work easier. Within 6 weeks, Anna’s retention strategy was in place and starting to take effect.
Download the brochure Retention Partners Focus Groups
Phone us on 1300 73 83 71 or send us an email at info@retentionpartners.com.au for more information